"For as the earth brings forth its sprouts, and as a garden causes what is sown in it to sprout up, so the Lord God will cause righteousness and praise to sprout up before all the nations."
Store Policy
🌿 Phelps Plant Co Store Policy
1. General
Welcome to Phelps Plant Co! We are committed to providing healthy, high-quality plants and a smooth online shopping experience. By placing an order, you agree to the policies outlined below.
2. Plant Quality Guarantee
At Phelps Plant, we take pride in delivering vibrant, healthy plants.
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All plants are inspected before shipping
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Natural variations in size, shape, and color may occur
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Minor soil displacement or cosmetic imperfections from transit are normal
If your plant arrives in poor condition, please contact us within 24 hours of delivery with photos.
3. Shipping Policy
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Orders are processed within 2–5 business days
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Shipping times vary based on location and carrier
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We currently ship within the United States
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Phelps Plant Co is not responsible for delays caused by carriers or weather conditions
Weather Notice: Extreme temperatures may affect plant health during transit. Please monitor your local weather before ordering.
4. Returns & Refunds
Due to the perishable nature of live plants:
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No returns are accepted
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Refunds or replacements are offered only for plants that arrive damaged or dead
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Claims must be submitted within 24 hours with clear photos
Approved refunds will be issued to the original payment method.
6. Customer Responsibility
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Please ensure your shipping address is correct
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Customers are responsible for proper plant care after delivery
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Phelps Plant Co is not liable for plant damage due to neglect or improper care
7. Seasonal & Availability Policy
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Plant availability may change due to seasonality and supply
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If a plant becomes unavailable, we may offer a similar substitute or issue a refund
8. Contact Us
We’re here to help!
For any questions or concerns, please contact us at:
📧 [your email here]
🌱 Our Promise
At Phelps Plant Co, we believe in nurturing life and bringing natural beauty into every home with care, honesty, and respect.
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🌿 Phelps Plant Co Privacy & Safety
At Phelps Plant Co your privacy and security are important to us.
Information We Collect:
We collect basic details like your name, email, address, and payment info to process orders and improve your experience.
How We Use It:
Your information is used to fulfill orders, communicate updates, and (if you opt in) send promotions. We never sell your data.
Payment Security:
All payments are handled through secure, trusted providers. We do not store full payment details.
Data Protection:
We take reasonable steps to protect your information, but recommend safe browsing and strong passwords.
Your Rights:
You can request access, updates, or deletion of your data, and opt out of emails anytime.
Safety:
Fraudulent or suspicious orders may be canceled to protect our customers and business.
Contact:
📧 [your email here]